Frequently Asked Questions
Candles
When burning your candle for candle for the first time, allow the wax to melt all the way to the edges. This will prevent tunneling. You should trim your wick to 1/8" before each lighting.
Wood wicks are widely known as the most sustainable wick option. They deliver a bright and clean flame, produce considerably less soot, and heat the wax more evenly than cotton wicks, which allows for a cleaner and longer burn.
Wood wicks also create a peaceful crackling sound while burning to add to the ambiance.
Our candles are made from a luxury coconut apricot wax which is vegan, gluten free, toxin free, paraben free, and phthalate free. Our coconut apricot wax blend creates an exceptional cold and hot fragrance throw and has a beautiful clean white appearance.
Additionally, we custom blend our candles with luxurious, high-end fragrance oils. Our fragrance oils are free from carcinogens, toxins, and other hazardous chemicals commonly found in fragrance oils.
You can be confident that a candle from Oak & Ember has been carefully crafted to ensure they burn the cleanest in your home.
Yes! Once you have finished burning your candle, we offer refills so you can enjoy your favorite scents again! To clean out your vessel, we recommend placing the container in the freezer and using a butter knife or spoon to remove the wax, wick and wick clip. Afterwards, clean the vessel thoroughly with soap and water.
Our refills fit perfectly inside your clean vessel, so you can continue to enjoy!
Need more help?
Contact us at hello@oakandemberco.com